Data protection & privacy

Overview

This policy outlines the principles governing the processing of any personal information collected by us (Digitalkeystore24) from you, or that you provide to us. We kindly ask you to review the following information attentively in order to comprehend our perspectives and procedures concerning your personal data, as well as how we intend to handle it.
For the purpose of from the European Union (EU) Data Protection Directive 1995 on the protection, processing, and movement of data,the data controller is Digitalkeystore24.

Information of a personal nature that we might gather.

We solely gather identifiable personal data or information that a visitor voluntarily provides on our website. For instance, a visitor may opt to provide personal information to get in touch with us for additional details, subscribe to our mailing list, become a member, or enroll in a course or event.

We might gather information about you through:

Completing forms on our website.

Filling out booking forms or sending email inquiries for our events/training courses.

Making telephone inquiries.

Signing up for our services and promotions.

Registering to access our website.

We may also request information from you if you encounter an issue with our website.

In the event of your communication with us, we may retain a log of that interaction. We may also request your participation in surveys designed for research, although your response is not mandatory.Specifics of any transactions you engage in with us, whether through our site or in relation to it. Information about your visits to our site and the materials you utilize.Any data you furnish to us when subscribing to our site’s services, email notifications, and/or newsletters.

IP Address

Information regarding your computer, such as your IP address, operating system, and browser type, may be gathered for system administration purposes and to provide aggregate data to our advertisers. This data pertains to the browsing behaviors and trends of our users, without identifying any specific individuals.

Cookies

Cookies are tiny data files that are typically placed on the browser or hard drive of a user’s computer by most website operators. These files can collect information about the user’s website usage and enable the website to identify the user as a returning customer in the future. Additionally, cookies may be utilized to gather user information, allowing the website operator or a third party to create a user profile, including their preferences and interests, in order to provide the user with personalized, interest-based advertisements.

Information security – Data Storage Measures.

All data provided to us is securely stored on our servers. While we make every effort to safeguard your personal information, we cannot guarantee the security of data transmitted to our site. Any transmission is done at your own risk. Once we receive your information, we implement strict procedures and security features to prevent unauthorized access.

All necessary technical and organizational measures will be implemented to prevent unauthorized processing of personal data, as well as accidental loss, destruction, or damage to the data.

We will ensure that only authorized individuals can access, modify, disclose, or delete personal data, and that they do so within the limits of their authority. In the event of accidental loss, alteration, or destruction of personal data, we will take steps to recover the data to prevent any harm or distress to those affected.

Periodic information risk assessments will be conducted to ensure that data is protected to an appropriate standard based on the nature of the data held.

Ways in which your data can be utilized.

We utilize the information we have about you in the following ways:

To ensure that the content on our site is presented in the most effective manner for you and your computer.

To provide you with information, products, or services that you request from us or that we believe may be of legitimate interest to you, or where you have consented to be contacted for such purposes.

To fulfill our obligations arising from any contracts entered into between you and us.

To enable you to participate in interactive features of our service, when you choose to do so.

To notify you about changes to our service.

We may also use your data on behalf of selected third parties to provide you with information about goods and services which may be of legitimate interest to you, and we may contact you about these.

If you are a client, we may legitimately contact you (by e-mail, SMS, telephone, post) with information about goods and services similar to those which were the subject is relevant to the services previously provided to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

Legitimate interest

We might handle your personal information based on legitimate interest. We will only proceed with your data in this manner if we believe there is a genuine interest for both you and us.

We process personal data for specific legitimate business reasons, which may include the following: Improving our services/communications for the benefit of our customers.Preventing fraud.Enhancing network and information system security.Understanding customer interactions with our website.Sending communications (postal, SMS text, telephone, email) about products/services we believe may interest you.Evaluating the effectiveness of promotional campaigns and advertising.When processing your data for these purposes, we will always respect your personal data rights. If you wish to object to this processing, please email us at info@digitalkeystore24.com with the subject line “Data Protection”. Please note that objecting may impact our ability to provide services and perform tasks outlined in clause for your benefit.

Data Retention

Personal data will not be stored longer than necessary for the intended purpose. Regular reviews will be conducted to securely delete any data that is no longer needed.

Data that is not accessed frequently but still needs to be kept will be stored or archived securely.

Data will be retained for as long as necessary for reasons outlined in Schedules 2 and 3 of the Data Protection Act.

Upon reaching the end of the retention period or the life of a specific record, a review will be conducted for deletion unless there is a valid reason for its retention.

For more information on accessing data, please refer to our Subject Access Request policy.

Additional details regarding data retention and deletion can be found in our Data Deletion & Shredding Policy.

Disclosure of Your Information

Your personal information may be disclosed to third parties in various circumstances, such as when we sell or buy any business or assets, or if our assets are acquired by a third party. Additionally, we may share your personal data to comply with legal obligations or to protect the rights, property, or safety of our organization, customers, or others.

Your Rights

You are entitled to request that we do not process your personal information for marketing reasons. Prior to gathering your information, we will notify you if we plan to utilize it for marketing purposes or share it with any third parties for such reasons. You have the option to stop this processing at any time by reaching out to us at info@digitalkeystore24.com with the subject line “Data Protection”.