Digital licenses can be refunded by sending an email to info@digitalkeystore24.com within 15 days of purchase. If you reach out to us for assistance within the first 15 days of purchase and we are unable to resolve the issue, a full refund will be provided. It is the customer’s responsibility to ensure software compatibility, as we are the license vendor and all software is provided by Microsoft. Therefore, no refunds will be issued for software compatibility issues. Defective key codes can be replaced or refunded based on the customer’s preference. The company can only test defective codes with a Microsoft result. Unity Soft is not liable for any local computer issues that may affect software operation. All products from Digitalkeystore24 come with a 1-year support warranty. For more information on laws and regulations regarding remote software sales, please visit the following link: https://www.consumo.gob.es/es/consumo/informacion-consumidor/derechos-del-consumidor